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Knowledge sources
Knowledge sources
In this section we have details on:
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Mediation
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Corporate reputation
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Growing revenues and business development
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Business psychology

Mediation and ADR
Great books:
Getting To Yes - Roger Fisher and William Ury
Getting Past No - William Ury
Mediating Dangerously - Kenneth Cloke
People to follow:
Jonathan Dingle
Kenneth Cloke
William Ury
Organisations:
SoM (Society of Mediators
CMC (Civil Mediation Council)

Corporate reputation
Publications:
Harvard Business Review
Organisations:
RepTrak: www.reptrak.com
Edelman: www.edelman.com
Echo: www.echoresearch.com
People to follow:
Dr Charles Fombrun

Growing revenues
Organisations:
Growth Business: www.growthbusiness.co.uk
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