Unlock relationship-led growth in revenue and reputation
For B2B services companies
Lead services:
How much will relationship- led growth unlock for you?
B2B businesses that aren't growing sufficiently
Lose clients because relationships have drifted
React to relationship problems rather than capture opportunities
Lose client value through a transactional approach
Overlook growth with their existing clients
Haven't built sufficient trust with their stakeholders
Struggle to understand and leverage their ecosystem
So, why does this matter?
Increased client retention rates by 5% boosts profits by 25% to 35%.
Retained existing clients costing 5x less than acquiring new ones.
More referrals, leading to new business opportunities. Referred clients have a 35-40% higher lifetime value.
Higher market valuations (by up to 20%) because of stronger partnerships and relationships.
Because without the need for a huge change management project, you can be experiencing growth outcomes:
There are other benefits from proactively looking at your relationships...
We provide
Either a bespoke programme or a selection of services as outlined.
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Accelerate
Grow existing clients and avoid drift. Prevent long standing clients being taken for granted and for the relationship to become transactional
Rescue
Crisis intervention, mediation and rapid solutions for contract and relationship breakdowns, reducing costs and risk
Amplify
Improve what industry influencers, alumni, community leaders, technical experts might think and say about you for growth in revenue and reputation
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Recharge
Revive lapsed clients to get revenues flowing again. Reconnect with networks to establish these relationships once more
Edge
Develop partnerships and initiate long term meaningful alliances that deliver sustainable revenue growth and enhance reputation
Resonance
Maximise the benefits of your external relationships by crafting and implementing a commercial and aligned relationship strategy
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Rise
Nurture new clients to deliver ongoing revenues. Ensure strong relationships across the client and across your suite of services
Catalyst
Targeted support for securing immediate critical opportunities, such as high-value client presentation preparation
Transform
Comprehensive ecosystem overhaul for sustainable growth in corporate reputation, stakeholder perceptions and revenues
A commercial and pragmatic lens
We look at your external business relationships through a commercial lens, from individual connections through to entire relationship ecosystems.
Our appeal is in:
Commercial focus
Strategic alignment
Implementation excellence
Tailored solutions
Proven results
Accountability
We tend to embed ourselves into your teams, although we can take the lead on your behalf when you need more capacity or specialist expertise. We tailor our programmes to you and can be involved at any level from one meeting, to running a workshop to delivering a project. Often we begin with a pilot to get buy in before further work.
Our impact
Having agreed to offer ACCELERATE to this membership organisation, we reviewed what wasn't working with their sales growth efforts, as new memberships weren't delivering the expected revenues. We worked with the sales team in developing relationship focused client plans. We are seeing some encouraging early enquiries and two orders.
Contact us
Get in touch with our professional services team
I established Symbioss in 2024. For details on my profile click here. Contact us when you have slower business growth than you would like and you think there are external relationship issues that are causing it. We are very happy to have a chat or in an in-depth conversation about your needs. We can be contacted the following ways, we will call back if busy - just leave a message.
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Phone / WhatsApp
+44 (0)7710 444363
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Liz Ashton MBA CIM SoM
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