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Are you a B2B services organisation with slow growth?

You're driving growth of revenue and reputation. But despite your best endeavours it's elusive

You experience frustrating situations such as getting one new piece of business, but losing another

You understand that success requires more than delivering great products or services and your gut tells you something is not working

Maybe it feels impossible to get the bandwidth to review progress. Other challenges always get in the way and you may think "things are probably working well enough". But in our experience if that is what you are thinking you are already at a competitive disadvantage

 

Recognise any of these? 

1. Revenue not growing at the rate          you expect or need

  • Services are strong, yet your existing clients are delivering slow growth 

  • Client churn is increasing

  • New clients not delivering expected revenues 

2. You are relying on <5 clients for            most of your revenues

  • You have added new clients, but they have not reduced this over-reliance

  • These relationships are so long standing, you take them for granted and they have become transactional

1. Conflict and trust breakdown

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Unresolved disputes and mismanaged expectations are eroding trust with stakeholders

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Historical conflicts or reputational risks are creating barriers to future growth

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At crisis point with litigation starting?

2. Success hanging in the balance

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High-stakes negotiations, partnerships, events have reached a critical juncture

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Immediate important opportunities need support
 

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Help needed with strategy behind the pitch and the presentation

3. You aren't a strategic partner            

  • Your client team doesn't know the client's strategic challenges

  • You aren't included early on with project opportunities

  • The most senior advocate for you at this client has left 

4. You need to counter competitors  

  • You've seen your competitors nibbling at your business

  • You don't know if your client facing teams are addressing the issue

  • More business is going out to tender, but you aren't in a strong enough position to counter

5. Client relationships drifting

  • Relationships have become transactional and there is no loyalty from your clients

  • Clients not appreciated and are taken for granted

6. Commercial teams need support

  • You have always relied on a rainmaker or two, but recently that hasn't been working

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  • You aren't confident in the numbers the commercial team are saying

Business Presentation Scene

So why Symbioss? 

  • Grow revenues

 

  • Enhance your reputation

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  • Develop a strategic approach to working with clients

  • Focus more on what matters with your client relationships ​

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  • Gain clarity as a leadership team with business risk reduced and investment decisions improved

  • Develop competitive advantage – relationship management so key​

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We enable you to:

​And if you publish the data, clients:

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  • See you view their relationships as being of great importance and are focused on improving them

Contact us

Look forward to hearing from you

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+44 (0)7710 444363

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Liz Ashton MBA CIM SoM

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Monday - Friday: 09:00 - 17:00

Complete the contact form below, or you schedule a meeting (see bottom of the page). Thank you for visiting our website, we look forward to learning how we can help you transform your external business relationships.

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