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Rescue - mediation services

Timely intervention, rapid response solutions for commercial or workplace mediation 
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"From crisis to opportunity" 
 

Transform relationship crises into growth opportunities through expert intervention

What is mediation?

We have all heard of mediation - its clear what the idea is in principle, however having a professional mediation experience improves the process in a number of ways. Its helpful to have a straightforward definition. Mediation is the facilitation of an effective conversation between disagreeing participants. In the vast majority of cases using a professional, neutral mediator leads to agreement between participants as to a satisfactory outcome to their shared issue and enables them to move forwards. Previously how this problem was being managed was causing companies and individuals huge amounts of stress, eye watering costs and taking up a disproportionate amount of time.

When is mediation helpful?

Ideally before you have pressed "go" on litigation, however in many instances mediation is used when the court process has started. Or in the case of workplace mediation before an employment tribunal.  In commercial instances , judges are now often directing litigants to go to mediation and if that option isn't taken up (or is, but not taken seriously), even if a litigant wins a case, costs can be awarded against the winner because mediation has not been actively pursued.  Small claims (below £10K) must now go to mediation.

OK so that might be the stick, but what about the carrot?

 

There are many reasons why mediation works and is a better option to a confrontational approach. Not least of these are the more creative opportunities that participants can agree to (options not available at court or at an employment tribunal). But for me an even more important reason is there can be a preservation and even transformation of relationships between the participants which leads to re-invigoration of their relationship - the raison d'etre for this new business - Symbioss.  

Offer

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Emergency relationship 
assessment

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Mediation and conflict 
resolution

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Recovery roadmap 
development

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Familiarisation with the

issue

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Crisis communication 
planning

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Trust 
rebuilding

Longer term:

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Stakeholder realignment

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Risk mitigation strategies

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Future conflict prevention planning

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Alternative partnership exploration

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Relationship health checks and repair strategies

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Progress reporting and success measurement

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Communication planning

Outputs to be agreed but can include:

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Initial crisis assessment roadmap 

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Immediate mediation plan 

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Stakeholder communication plan 

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Risk mitigation strategy 

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Recovery roadmap 

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Future prevention framework

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Daily progress report

Pricing:

Hourly, daily or project-based fee with clear deliverables and milestones, with success component tied to agreed outcomes 
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Per hour

£250 + VAT

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Per day

£1700 + VAT split between both parties

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Timing

One day plus

Contact us

Get in touch with our professional services team

I established this company and it is expanding. For details on my profile click here.  I am here to help you with any business growth challenges or external relationships issues that you have. I’m very happy to have a chat or in an in-depth conversation about your needs. I can be contacted the following ways:

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Phone

+44 (0)7710 444363

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Linkedin

Liz Ashton MBA CIM | LinkedIn

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Business hours

Monday - Friday: 8:00 AM - 7:00 PM

If you prefer, you can also fill out the contact form below, and we will get back to you within 12 hours. Or you can schedule a meeting with us (see bottom right of the page). Thank you for visiting our website, we look forward to learning how we can help you transform your external business relationships.

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